Security Operations Associate

DAIS is seeking Variable Part-time Security Operations Associates. Availability on weekdays, weekends, 2nd and 3rd shift, and holidays is required. The Security Operations Associate is responsible for maintaining a presence at the secondary entrance, managing building access by visitors, and monitoring security systems. The Security Operations Associate serves as a first point of contact for visitors; controls building access by users in accordance with established security procedures; monitors building security systems; connects visitors to appropriate personnel; responds to client queries in a trauma informed manner; investigates disturbances; responds to emergency situations, and completes appropriate paperwork. Availability on weekdays, weekends, and holidays is required. The ability to work first, second or third shift may be required depending on overall scheduling needs.

A successful candidate will possess a high school diploma or equivalent, some college coursework is preferred. Reception and facility supervision experience is strongly desired, particularly with organizations that involve security and building access protocols. DAIS will provide additional training for candidates who possess some experience and/or have strong supporting qualifications. The ability to effectively handle crisis situations and the ability to maintain professional boundaries is required. In addition, computer skills including a working knowledge of and experience with Microsoft Office and experience handling confidential information and materials is preferred.

Experience working in the human services field and bilingual (English/Spanish) is strongly preferred.

To apply:
Interested individual applicants only please, DAIS prefers not to be contacted by third party staffing agencies. A complete application, resume and cover letter addressed to Dawn Sharer, Human Resources Manager, are required to be considered for this position.

Incomplete applications, or applications submitted without a cover letter and resume will NOT be considered.

Completed applications may be submitted via email as an attachment to:, or by U.S. Mail to DAIS, Attn: Human Resources, 2102 Fordem Ave., Madison, WI 53704.

Application and full job description may be obtained at

Security Operations Associate Job Description

Applications will be accepted until these positions are filled.

DAIS is an equal opportunity employer.